Shipping and delivery

Shipping & Delivery Policy for TalaHmong.com

Effective Date: January 10, 2026

Welcome to TalaHmong.com! We’re honored to be your destination for authentic Southeast Asian products and Hmong-inspired goods. Please review our Shipping & Delivery Policy below to understand how we handle order processing, delivery timelines, costs, tracking, and more.

1. Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons (holiday sales, promotional events), processing times may be extended. We’ll notify you if it takes longer than usual.

2. Shipping Methods & Carriers

We partner with trusted carriers to ensure safe and timely delivery, including:

  • Domestic (U.S.) Shipping:

    • USPS

    • UPS

    • FedEx

    • DHL eCommerce

  • International Shipping:

    • DHL Express

    • USPS International Priority

    • UPS Worldwide

Available shipping options (and pricing) are displayed at checkout. Delivery estimates vary by location and method chosen.

3. Shipping Zones & Delivery Timeframes

Domestic (U.S.) Standard Shipping:

  • Estimated delivery: 3–7 business days after ship date.

Domestic Expedited Shipping:

  • Estimated delivery: 1–3 business days after ship date.

International Shipping:

  • Standard delivery: 7–21 business days (varies by country).

  • Expedited international: 3–7 business days.

Note: Delivery estimates begin after order processing (1–3 days). Actual delivery times may vary due to customs, weather, or carrier delays.

4. Shipping Rates

Shipping charges are calculated at checkout based on:

  • Order weight

  • Destination

  • Selected shipping method

Free shipping promotions may be offered periodically. Terms and eligibility will be clearly stated in promotions and at checkout.

5. Tracking Your Order

  • After your order ships, you’ll receive an email notification with tracking details.

  • Track your shipment via the carrier’s tracking portal using the link in your email.

  • If you do not receive tracking information within 3 business days of ordering, contact us (see Contact Us below).

6. Customs, Duties & Taxes (International Orders)

For international deliveries:

  • Import duties, taxes, and fees may apply depending on your country’s laws.

  • These charges are not included in the item price or shipping cost and are the buyer’s responsibility.

  • Contact your local customs office for details.

7. Delivery Issues & Missing Packages

If your package:

  • Is marked delivered but not received

  • Is lost, damaged, or delayed

Please contact us promptly at support@talahmong.com with your order number. We’ll work with the carrier to help locate or replace your item.

8. Address Accuracy

Please ensure your shipping address is correct at checkout.
We are not responsible for delays or losses due to incorrect or incomplete addresses. If an error occurs, contact us immediately.

9. Local Pickup (Optional)

If offered in the future, local pickup options will be clearly displayed at checkout for eligible regions.

10. Returns & Exchanges

Shipping details for returns and exchanges are covered in our separate Return & Exchange Policy. Please review that policy for full instructions.

11. Contact Us

Have questions or need help?

📧 Email: support@talahmong.com
📱 Phone: +1 (XXX) XXX-XXXX
🌐 Website: https://talahmong.com

We’re here to support your shopping experience every step of the way!

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